ENCORE

I received a lovely card from BA today.

On the front is a photo of a man pictured in front of many clarinets and holding one, with one word ENCORE.

On the inside is written
We were delighted to serve you on your recent flight and look forward to providing you with excellent British service again and again.
Thank you for choosing British Airways.

Signed,
William Harford
Vice President, Business Travel Marketing

On the back it says, the Cover photo:
Like British Airways, T.W. Howarth & Co. Ltd. takes pride in understanding their customers' particular needs. They have been making custom clarinets for professional musicians from around the world since 1948.

Nice touch.